STORE POLICY
Customer Care
You are important to us. That is why we provide a customer service aiming to help you out as soon as we can. If you have any questions about your order, our products, marketing, or any other thought on your mind, don't hesitate to contact us! We are here to help.
We are aiming to reply the same day you contacted us, but it might take up to 3 days.
In case there is something wrong with your order, please include your order details.
Privacy & Safety
We value your privacy, so here is an explanation of how we guarantee your anonymity.
Personal details (e.i. name, email, shipping address) are used in order to get our products to your home. These details are password protected, and can only be accessed by our staff.
Our staff is only allowed to access your data if needed to place/update a shipment.
You can, at any time, request us to remove your personal details from our database. We will then no longer have access to those details.
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To view our entire policy, please click here
Wholesale Inquiries
We offer wholesale pricing of Salty Apparel to retail stores with a walk in location, surf-shops with a walk in location, and surf schools/rental shops.
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We offer qualified wholesale dealers up to 35% off on our entire product line, depending on the products ordered.
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Requirements
- You must email us a copy of your businesses valid resale certificate
- You must have a commercial shipping address in order to qualify for free shipping
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How To Apply
Send us an email (salty@support.com) including your name, company name, and estimated order size. We will try to get back to you within 1-2 business days.
Once you have been approved as a wholesale dealer, you will receive a code which will provide the agreed discount.
Payment Methods
Credit / Debit Cards
PAYPAL
SOFORT (Only available in The Netherlands, Germany, Austria, Belgium, Spain, Italy, Switzerland, and Poland)
Offline Payments (Only Available in the Netherlands)